Hospitality

There are many different logistics that go into planning a vacation. Airline tickets must be purchased, hotel reservations must be made, and an itinerary must be made. In truth, planning a vacation can be a lot of work for one person. That is why many people enlist the help of a travel agent to plan vacations for them. Finding the right travel agent can be as important as finding the right hair dresser or the right mechanic. If you are thinking about hiring a travel agent to plan your vacation, look around before settling on one; find one who you know you can trust to plan the perfect vacation for you.

Using a travel agent can provide you with a number of benefits you would otherwise miss out on if you were to plan your vacation on your own. The experience of travel agents has allowed them to create good relationships with other companies involved in travel. They can get special deals on airline fares, hotel reservations, and any other tickets or reservations you might need to things such as theme parks or restaurants you plan to visit during your stay. This allows them to get better bargains for you in areas where you would be paying full price on your own. But overall, the mere convenience of having a travel agent plan your vacation can be entirely worth it.

The best way to find a good travel agent is to do your research. You can talk to friends and family members who have used travel agents in the past. You can also use the internet to try to find the best agency or agent in your area. In some cases you will be able to read testimonials from other customers who have used a certain agency. Try searching for message boards that might give you some insight to good travel agents in your area. It is important to find a travel agent who understands your personal needs and desires when it comes to the type of vacation you are looking for. You should find a travel agent who is willing to get to know you, your likes and dislikes, so they can build a relationship with you and be able to better plan this vacation and vacations in the future. Read more…

The economics of the 21^st century will be dominated by three industries: telecommunications, information technology and tourism. The travel and tourism industries have grown by 500% in the last 25 years and it is estimated that by the year 2007 tourists will spend US$884 billion in foreign countries on tourism related activities.

Travel and tourism represents a broad range of related industries. The growth of these industries has opened up many new job opportunities for graduates in areas such as:

• hotels
• restaurants
• retailing
• transportation
• travel agencies
• tour companies
• tourist attractions
• leisure, recreation and sport
• cultural industries

It is interesting to realise that in 1997 travel and tourism provides 10.5% of the total world employment, with up to 25% of all employment, in some areas, such as the Caribbean. It has been estimated that, by 2007, more than 100 million people world-wide will be employed in this sector. Because of this, tourism is now seen to be of importance to most countries of the world.

During this time, the nature of tourism has developed in scope and direction, away from traditional activities, such as the sunshine sand and sea holidays to a wide range of new activities such as cultural tourism, adventure tourism, sports and leisure activities and eco-tourism.

Given the potential for interesting and rewarding careers in these industries many young people are looking for suitable courses which will help prepare them for careers in management within the tourism and hospitality industries. The UK higher education system has a well developed range of courses, at all levels from Higher National Diploma, BA or BSc degrees and MA/MSc/MBA Masters courses and using alternative methods of studying, (including full-time, part-time and distance learning). When looking at courses in hospitality and tourism, there can seem to be a bewildering variety of course titles covering the main employment areas of travel, tourism, hotels and restaurants. Typical titles include:

For hotels and restaurant management:

• hospitality management
• international hospitality management
• hotel and catering management

For travel and tourism:

• tourism management
• tourism studies
• travel and tourism Read more…

Are you planning to study hotel management…or perhaps hospitality, tourism, business or a mix of one or more of these fields ?

With the myriad of choices out there, it is very easy to get lost or sidetracked into choosing the wrong institution. After all, education is big business these days…and hotel school marketers will go to great lengths to paint a rosy picture of their school and facilities.
When running a search on the internet for hotel and hospitality schools, one is presented with hundreds of options and adverts…breaking through the clutter can be quite difficult. Here are a few tips on some of the basics to look for when choosing a good hotel or tourism school:

1. Is the School recognized by official bodies?

It is vital that the hotel, hospitality or tourism school that you choose is recognized and accredited by the appropriate government bodies. This guarantees better recognition of your qualifications once you graduate. The best way to find out about this, especially in foreign markets is to check with the school directly on federal and local accreditations or run a search for official hotel school associations. A classic example is Switzerland, which is home to many hotel schools, but only a handful really measure up. For statistics on Swiss Hotel Schools, try the Swiss Hotel Schools Association

2. Course Levels and Options

Again, a keystone to your decision…what sort of options do you have for study? Are you interested in a Degree, Diploma, Professional Certification or just specialized, short-term courses? Not all schools have the same strengths when it comes to differing course options, therefore it is important to choose the institution with known prowess in the qualification levels you’re interested in. Time is also a crucial factor – degree studies can take from 3 to 4 years, diplomas upto 3 years and certifications from a few months to a year or more. It is important not to choose shorter courses, e.g. a Bachelors of Science in Hotel Management in 2 years, when this is not the standard…unless you’ve taken a closer look at the course structure and strength.

Speaking from experience, you’d be better off choosing the longer course – it usually pays off by giving you a better, stronger academic base to start with. If you are planning to study abroad, also check if the English language curriculum is well established and is not something that was recently conceived from another language.

3. Recognition by the market and peers

While goodwill may not be a tangible asset, it does add value to the balance sheet…and so will graduating from a well-recognized university or school. You may not have the budget to go to Cornell or the Ecole hôtelière de Lausanne, but do try and ask around (perhaps a friend or relative who has studied hospitality or works in the hotel / tourism industry) and see what names come up more often than others.

 
4. Affiliations
The School or University you choose can really help you network, raise your ‘value’ and find jobs and options for further studies if they have strong affiliations with other companies in and outside the industry. A classic example is a hotel school partly or fully owned by a tourism company, which also owns hotels, restaurants and other businesses. Your chances of finding a good job placement with this school is definitely enhanced due to the schools strong affiliations.

5. Student Strength and Diversity

Most hotel and hospitality schools proudly advertise the fact that they feature students and alumni from all over the world. Try and find out the exact figures, though. Check how many international students are enrolled on current courses that you’re interested in…being in an international crowd will not only make learning fun, but also give you a superb network that will most likely last a lifetime.

The hospitality industry is all about people, and studying with the best from diverse backgrounds will foster your creativity and inter-personal skills. Also important to check is the total number of students in the school or university, and how many students are included in each class / batch. There is a big difference in learning in a class comprised of 20 or 50 students!

6. Staff / Teacher / Educator Strength and Competency

This is probably the hardest thing to check before you enroll on a course or join a school…but can also be one of the most crucial. You need to know the quality of the product you are paying for…after all, good hospitality education doesn’t come cheap these days, with costs running to $25,000 per semester (or more) in some schools.

There are important questions to be asked – is the educator strength sufficient for the number of students in the school, are the teachers specialists in their field with relevant industry experience, are the teachers from diverse backgrounds, etc. Being taught by a strong educator with 20 years experience in the industry vs. someone who’s just graduated, with absolutely no experience (and it hurts to say this, but was probably hired by the school because he/she represented a cost savings on payroll) is an experience that is poles apart. Read more…